Privacy Policy

Last Updated 11/24/2025

At Sensory Therapy Place, LLC (“we,” “our,” or “us”), your privacy matters. As a provider of pediatric occupational therapy and wellness services, we are committed to protecting your personal information and complying with all applicable laws, including HIPAA, GDPR, and CCPA, as well as Shopify’s platform standards.

This Privacy Policy explains how we collect, use, and protect your information across our clinical services, virtual consultations, website, store, and digital forms.

1. Information We Collect

We collect personal and health-related information only when voluntarily provided by you for the purpose of service inquiry, wellness screening, consultation, or purchasing a product. This may include:

  • Book therapy or consultation services
  • Complete intake or inquiry forms (for intake HIPAA Compliance EHR*)
  • Subscribe to our newsletter
  • Shop from our online store
  • Visit or interact with our website
  • Personal contact details such as name, email address, phone number, and mailing address
  • Avoid Child-specific information such as age, developmental concerns, or relevant health history unless using EHR platform, submitted only with the consent of a parent or legal guardian 
  • Payment details, which are processed securely through trusted third-party platforms (e.g., Shopify and Square) and never stored on our servers
  • Technical and usage data such as browser type, device information, and site behavior, used solely to improve website performance and user experience

All collected data is stored using secure, encrypted systems, and is only accessed by authorized personnel for clinical, wellness, or support purposes.

2. Clinical Services & HIPAA Compliance

When you receive therapy through Sensory Therapy Place, all medical data is collected and stored in a HIPAA-compliant Electronic Health Record (EHR) system. This includes intake forms, evaluations, session notes, and communications with caregivers. Only authorized staff can access this information for the purpose of clinical care and documentation.

3. Virtual Consultations

If you participate in a virtual consultation, your information is collected securely through HIPAA-compliant video platforms and encrypted forms. By booking or submitting a consult request, you consent to limited health-related data collection for review and support recommendations.

4. Newsletter & Promotional Communication

When you sign up for our newsletter, you provide consent for us to send you educational content, wellness resources, and occasional updates about services or promotions. We use secure third-party email services (e.g., Klaviyo or ConvertKit). You may unsubscribe at any time using the link at the bottom of each email or by contacting us directly.

We will never sell or share your email address or personal data with third parties for marketing purposes.

5. Online Store (Shopify)

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell products and services securely. Shopify collects payment and shipping data as necessary to complete your purchase. Your data is encrypted and handled in accordance with Shopify’s Privacy Policy.

6. Children’s Privacy

We serve children through occupational therapy services and collect developmental and health data only with direct parental or legal guardian consent. This information is used solely for treatment planning and clinical documentation in our HIPAA-compliant EHR.

We never post images or stories of any child on our website or social media platforms without a signed Media Release Consent from their parent or guardian. Media consent is optional and separate from clinical consent.

7. Cookies & Website Analytics

We may use cookies and Google Analytics to monitor site performance and improve user experience. These tools track anonymous data such as page views, time on site, and device/browser type.

You can disable cookies in your browser settings at any time.

8. Data Sharing & Security

We never sell your data. We only share personal information with:

  • HIPAA-compliant service providers (e.g., EHR, secure forms)
  • Shopify and payment processors (for store orders)
  • Legal authorities (only if required by law)

All data is stored securely using encrypted systems, with role-based access and periodic security reviews.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion or opt out of communications
  • Withdraw consent for promotional emails

10. Policy Updates
We may update this Privacy Policy from time to time to reflect legal changes or improvements in our services. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

Sensory Therapy Place, LLC

Email: service@sensorytherapyplace.com

Website: https://www.sensorytherapyplace.com